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  • Welcome to Crossroads Physical Therapy


    Excellence Through Personal Attention

    At Crossroads Physical Therapy, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.

    Our philosophy is to provide the highest quality therapy through personalized care and education. We support creative and individualized intervention. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. In order for full return to an active and healthy lifestyle, the patient must be involved and educated in the recovery process.


    Personalized care & education

    Our highly trained staff treats every patient as if he or she is a family member or personal friend. We realize that as a consumer, you have a choice as to where you receive your rehabilitation care. We would be grateful for the opportunity to assist in your recovery.


    • Flexible Scheduling
    • Personalized Care with Treatment Tailored For Each Patient
    • Licensed Therapists
    • Specialized Treatment Programs
    • Friendly and Open Environment
    • Convenient Location with Easy Access and Parking

    Please contact our clinic at (517) 347-2495 for more information on our therapy services, insurance plan providers or to schedule an appointment.


    Additional programs are available. Contact us for information on additional or specialty programs you may need.

    Orthopedic Care

    Neck & Head Aches
    Low Back/Spine Conditions
    Surgical Repairs/Reconstruction
    Manual Therapy

    Sports Medicine

    Injury Assessment, Treatment, Education & Prevention
    Athletic Training Outreach
    Knee, Shoulder, Foot and Ankle Rehab
    Overhead Athlete (Throwing Injuries)
    Sports Performance Enhancement
    Endurance Training

    Worker's Compensation / Rehabilitation

    Work Rehabilitation
    Work Conditioning/Hardening


    Patient Forms

    For your convenience, you may print and complete these forms prior to your first visit.

    New Patient Registration Form Packet
    Notice of Privacy Practices

    Functional Outcome Questionnaires

    Please fill out the appropriate survey prior to your first visit.

    Arm, Shoulder and/or Hand Pain
    Low Back Pain
    Lower Extremity Pain
    Neck Disability

    Monthly Newsletter

    Physician Use

    Prescription Form
    This copy may be faxed, mailed or hand delivered to the clinic. DO NOT EMAIL PRESCRIPTION.


    For Additional Questions Please Contact Us At (517) 347-2495

    Can I choose where I want to have therapy?

    Yes. The choice of where you receive therapy is always yours. While the majority of our patients come to us by physician referral/recommendation, many clients request to see us due to our strong clinical reputation in the community.

    Do I need a physician referral to receive therapy?

    We operate in a direct access state where, if your insurance plan authorizes self-referral to physical therapy, a physician referral is not necessary for you to be seen by a licensed therapist. Please check with your insurance though as many health insurance plans require a physician’s referral for therapy to be covered. We also offer treatments, services and/or products that do NOT require a referral and are available on a self-pay basis.

    Does your facility submit claims to my insurance company?

    As a service to our patients, we will gladly file claims with your insurance company on your behalf. In order to appropriately submit these claims, we will need to obtain a copy of your insurance identification card to ensure that we have the necessary information.

    Your First Visit:

    Your therapist will conduct an evaluation of your condition lasting between 60-90 minutes. The evaluation is necessary to create a program designed specifically to address your needs for a maximum recovery.

    What do I bring on my first visit?

    – Referral slip from your medical doctor
    – Your medical Insurance Card
    – Your ID
    – A copy of your medication list including dosages, if you have it
    – If you are getting therapy as a result of a worker’s compensation claim or an automobile accident, you will also need to bring your claim information, including claim number.

    Please arrive 15 minutes early on your first visit to fill out any necessary paperwork.

    What do I wear?

    We recommend comfortable clothing such as sweatpants or shorts, a T-shirt or tank-top and sneakers.

    How long is each visit?

    Each visit will last 45 minutes on average. Times vary due to the treatment and exercises being performed.

    How often do I go to treatment?

    The regularity of your visits will be determined after your initial evaluation, but most patients have 2-3 visits each week scheduled.


    Crossroads Physical Therapy

    3536 Meridian Crossing Drive, Suite 240
    Okemos, MI 48864
    T:(517) 347-2495
    F:(517) 347-3540

    Mon & Wed 7:00am – 6:30pm
    Tue & Thurs 6:00am – 6:30pm
    Friday 6:00am – 4:00pm

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