Yes. The choice of where you receive therapy is always yours. While the majority of our patients come to us by physician referral/recommendation, many clients request to see us due to our strong clinical reputation in the community.
We operate in a direct access state where, if your insurance plan authorizes self-referral to physical therapy, a physician referral is not necessary for you to be seen by a licensed therapist. Please check with your insurance though as many health insurance plans require a physician’s referral for therapy to be covered. We also offer treatments, services and/or products that do NOT require a referral and are available on a self-pay basis.
As a service to our patients, we will gladly file claims with your insurance company on your behalf. In order to appropriately submit these claims, we will need to obtain a copy of your insurance identification card to ensure that we have the necessary information.
Your therapist will conduct an evaluation of your condition lasting between 60-90 minutes. The evaluation is necessary to create a program designed specifically to address your needs for a maximum recovery.
– Referral slip from your medical doctor
– Your medical Insurance Card
– Your ID
– A copy of your medication list including dosages, if you have it
– If you are getting therapy as a result of a worker’s compensation claim or an automobile accident, you will also need to bring your claim information, including claim number.
Please arrive 15 minutes early on your first visit to fill out any necessary paperwork.
We recommend comfortable clothing such as sweatpants or shorts, a T-shirt or tank-top and sneakers.
Each visit will last 45 minutes on average. Times vary due to the treatment and exercises being performed.
The regularity of your visits will be determined after your initial evaluation, but most patients have 2-3 visits each week scheduled.
” I have always had excellent care and treatment at this office. I would come here even if I had to pay completely out of pocket due to insurance issues. Everyone is always professional and really care about what is going on with patients. I’d recommend Crossroads Physical Therapy in Okemos to anyone that needs physical therapy.”
“After two different surgeries within six months, I found myself walking with a severe limp. A friend recommended Crossroads Physical Therapy to me. Kai did a great job helping me after my hip replacement surgery, and Nate became my PT after spinal surgery. Like Kai, Nate is an excellent physical therapist. He is very knowledgeable, patient, kind, answers all of my questions, and knows just which muscles to work, while setting the appropriate pace for me. The office staff is always helpful and friendly. I highly recommend Crossroads to anyone looking for competent, caring, and holistic healthcare.”
I really enjoyed my experience. The staff was understanding, helpful and very nice. I appreciate all the care.”
“I have had such a great experience working with everyone at Crossroads. I have been to two other PT places int he area and they are by far the best. They listen to you (!) and provide great rehab sessions.”
“Kai Nimtz is an outstanding physical therapist. I have been to many around town and Crossroads is simply the best. In one case, I spent approximately 6 months in PT at 2 different places without resolution of the issue. I was then directed to Kai and the problem is resolved. The difference – he carefully identifies the nature of the problem, the necessary first step in treatment. He does not focus on a single joint but looks at the larger picture of how different joints and muscles influence the problem at hand. There is encouragement to strengthen rather than to suppress movement. I would give Crossroads 10 stars!”
“Kai was great to work with. He is extremely knowledgeable and he took the time to ensure I understood the reasons why we were doing specific exercises and how I should try to progress for long term. He was quick to correct me when I wasn’t using the best for to get/achieve the best result. The staff was attentive and courteous in all aspects. I would/will recommend Crossroads Physical Therapy to my friends and family. Thank you for helping me get back on track to wellness. I’m very appreciative of your time and efforts.”
“Kai is such a good Physical therapist! All of the staff there are GREAT! i love it there!”
“Crossroads is by far one of the best physical therapy places in the area. I worked with Ryan S. and he was professional, always listened, and took the time to answer my questions. It was one of the first physical therapy places that made me feel like they care about what they are doing.”
“Nate was great – competent, professional, and personable. Always impressed with the staff, environment, competence. Thanks so much!”
3536 Meridian Crossing Drive, Suite 240
Okemos, MI 48864
Mon & Wed 7:00am – 6:30pm
Tue & Thurs 6:00am – 6:30pm
Friday 6:00am – 4:00pm